- About Us
John Ricard and Steve Hale, with their combined experience of over 40 years in the fastener industry, opened the doors of U-Turn Fasteners in September of 2012. After working together for over 15 years, they decided to venture out on their own and start a company with a focus on what they believed was most important: Customer Service. To them, customer service is priority one and includes supplying quality products, on-time delivery, fast quotes, competitive pricing, and a friendly and knowledgeable staff. They are always looking for new ways to improve what they believe is the best customer service in the industry. It is never enough to just say you offer great customer service. Give us a chance and we will show you!